Pier 36
Yesterday we had lunch at Pier 36 in Donaghadee, establishment of Denis & Margaret Waterworth, this was the first time I'd ever been and it was really nice. The Lunch menu wasn't huge but it had bangers n' mash, or rather pork and leek sausage with champ, so I was happy. I dunno about it being the Northern Ireland's premier seafood restaurant because I didn't have any fish - the Quays in Portavogie is really the only fish restaurant I've been to and it's very nice.
Pier 36 refused me entry at first (which is probably a good sign) but I was mightly insulted at the inference as they were refusing entry to anyone who looked connected to the bands.
Note to Mr Waterworth: I have a decent vocabulary, do not use the 'F' word as punctuation and clearly do not favour the medallion ring as a fashion accessory.
«7 CommentsApril 23, MMIII»
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on 17/7/03 had worst dining experience of my life and that of my families at pier 36. due to the arrogance of the owners and the slap stick service.
I have never set foot in ‘Pier 36’ because I was barred the first time I set foot on their doorstep.
snip
[Editor - gavin, if you want to have a shot at someone do it on your own website, and not land me in bother by posting anonymously and making named accusations.]
OK, fair one. You may as well scrub the whole thing, because it’s a bit meaningless now.
hi i worked in pier 36 and do have to say the staff do try as for the management well that leaves alot to be desired, i do have to ask myself why its still in buinness ohh yea cause of the underpaid staff! Dennis is very inn your face and that can be very off putting, he is a very social status orientated that in my opinion is one of his big flaws.but the reason im writing this e-mail is because most of the staff do try well they did when i worked there, i hope you have enjoyed your Donaghadee experience.
Katie: the service was great!
…and I live in Donagahdee :)
I was in Pier 36 over Christmas and I got the impression that the standard of service was definitely related to the label of your clothing. I am thinking of the boss when I say this (Dennis I presume, from the remarks above). He just oozed arrogance, and switched between contempt with some customers to drooling sycophancy with others. The food was good but I won’t be back.
I always found Pier 36 excellent for midweek lunches, with a reasonable, if limited, menu, good vegetarian choice, a decent pint of Guinness and reasonable service. They also make excellent wheaten bread on the premises. However, I would strongly advise against Sunday Lunch at the Pier! I booked a party of nine for my daughter’s birthday treat. We arrived on time and were kept waiting for 50 minutes before being shown to our table. The only roast on the menu was lamb - I personally like lamb, but many do not - and to my mind the presentation was pure midweek, NOT Sunday Lunch: mashed potato, with the lamb piled on top, cauliflower - which I feel should only ever be offered smothered in sauce - mange toutes, which should be relegated to stir fries, and half-cooked carrot. NO ROAST POTATOES!!! The meal represented very poor value at £7.50 and was not helped by the half-size portions of pedestrian puddings at £3.75 each. The premises are not particularly disabled friendly. The front entrance has a step, rendering its use by wheechair users at best difficult. Level ingress and egress by the rear is possible, but on arrival we found the vestibule cluttered with infant chairs. The access to the front of the building, where the toilets are located, is too narrow, and involves patrons having to move to permit wheelchairs to pass. There are no disabled toilets as such, but both male and female toilets include a fairly large cubicle - not quite big enough though to accommodate a wheelchair comfortably and facilitate transference, whether or not assisted. Our table was cramped, despite prior notification that two of our party were wheelchair users. I came away with the overwhelming impression that our custom was not viewed as valuable and that maximum profit took precedence over comfort - far too many tables and place settings per table - and inadequate portions - I forgot to mention that my daughter chose chicken and was presented with what looked like a very small piece of KFC - and service - not enough staff. I will probably return some day for a midwek lunch, but NEVER, NEVER AGAIN for Sunday Lunch.